VULNERABLE shoppers say they’re still struggling to book online delivery slots with the big four supermarkets.
Customers who can’t leave their homes due to coronavirus are taking to social media to complain about lack of online slots with Asda, Morrisons, Tesco and Sainsbury’s.
Some even say they can't get a slot despite being contacted by supermarkets to say they qualify for help.
Supermarkets across the UK have been given access to a government list of vulnerable people who may need extra help with their shopping.
This record is made up of 900,000 NHS patients in England with conditions that mean they should self-isolate for 12 weeks.
GP surgeries and hospital doctors have also added a further 600,000 patients to this list, which is then shared with supermarkets.
Despite this, some vulnerable customers say they're still having trouble booking a delivery slot with their regular supermarket.
Complaints over vulnerable customers struggling even with the new government list first emerged last week.
Taking to Twitter, one Asda shopper asked: "Despite sitting up until gone midnight someone (me), identified as high risk vulnerable with a delivery pass is still unable to book a delivery slot?! Why is this?"
Another Asda customer said: "I have an account with you and have received a letter from the government saying I am in the most vulnerable group and must not go outside for 12 weeks. I cannot get a delivery slot online and cannot get through on the phone. Can you please help?"
It was a similar story for some Morrisons shoppers, one of which tweeted: "My parents are classed as very vulnerable and are unable to leave the house due to government advice.
"They cannot get any delivery slots and have not been contacted despite being on the government at risk list."
Another Morrisons customer said: "I'd just like to get a delivery slot please. I sent tweet 25/3, no reply?
"I have been identified as vulnerable by [the] gov but still having problems with your website."